Clinical Operations

Clinical Operations Associate / Analyst

New York   |   Full time

THE COMPANY

Tembo Health is a virtual medical practice that helps patients in rural nursing homes get care in hard to access specialties like psychiatry and cardiology. We’re backed by a well-known accelerator - ERA - and other investors. We already have traction in NY, TX and MI and are scaling upon our success. 


In other words, it’s a great time to get in on the ground floor!


THE ROLE

We are seeking a Clinical Operations Associate / Analyst to design, execute and improve our clinical and service delivery processes. This is a great opportunity to join a startup backed by some of the most well-known investors and set in place the structure that will allow us to grow.


RESPONSIBILITIES

Over the next 3 months your efforts will include but are not limited to the following: 

+ design and document our service model for specialties into which we are expanding

+ research and suggest improvements to the service model specialties we currently provide

+ monitor KPIs regarding the efficiency and efficacy of our service delivery model

+ design and oversee on boarding and training programs for our clinical staff


REQUIREMENTS

You'll do well in this role if you are:

+ An Analytical Problem Solver (you're proficient in Excel, you're comfortable at leveraging data and other information to find answers)

+ Operations Oriented (you appreciate the importance of processes, especially in a clinical setting)

+ A Self Manager (you're a self-starter, you take initiative, you are good at managing your time, you know how to communicate and "manage up")

+ Tech Savvy (you can learn and master new software, such as a EMR)

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