Clinical Operations

UI/UX Designer

Remote
Work Type: Fixed Term Contract

About the Company

Change the future of dementia care with Tembo Health. We’re aiming to make managing dementia and senior health easier through tailored services and innovative technology. Many PCPs don’t feel positioned to provide dementia care and families are left not knowing where to turn or feel unsupported. Making matters worse, dementia families can see medical costs, hospitalizations, and ER visits increase exponentially over time. With our innovative dementia care management solution, we empower patients, caregivers, primary care physicians, and health plans to navigate the complexities and burden of dementia care. Together, let's create a brighter and easier future for senior care.


We're venture backed, with funding from big tech investors like Bloomberg Beta, B Capital, Resolute, AARP and led by a cadre of entrepreneurs who have built and scaled unicorn tech companies (e.g., Flatiron, Oscar, Imagen). Our team includes startup veterans, physicians, and more. We're here to make a big, meaningful impact on healthcare and have fun while we're at it. We're looking for smart, mission-driven, goal-oriented team members who are creative problem solvers and big dreamers. If that sounds like you, let's talk!

Our Values and Culture

At Tembo, we're on a big mission: improve health outcomes for seniors. To make this mission a reality, we value several things in how we work:

  • Patients First. We're here to make the lives of patients better and every activity has this in mind.
  • Great Ideas. It doesn't matter whose idea it is, if it's a great idea, let's do it!
  • Get Stuff Done. Ideas are nothing without implementation. So go ahead and try things, break stuff, learn and improve.

In line with our values, we look for people who are

  • Customer-Focused. You are able to identify and work towards what customers want and need. You see customer satisfaction as tantamount to success.
  • Smart and Curious / Solution Oriented. You're constantly learning and applying your knowledge to find innovative solutions. You love sharing your ideas and workshopping ideas to get to great answers. You're excited by the prospect of iterating on products and processes to make them better over time.
  • Efficient & Effective / Good at Time Management. You know what it takes to accomplish your goal and aren't afraid to put in the work. More importantly, you know how to ruthlessly prioritize and focus on the important activities. 

Our team features a wide breadth of experience in various industries and functions. This means we're bringing different ideas to the table that yield lively discussions and creative solutions that couldn't happen with industry experts alone.

About the Role

We are seeking a highly creative and detail-oriented UI/UX Designer to join our dynamic team on a contract basis. This role requires a unique blend of passion for user-centered design, a deep understanding of user experience, and a keen eye for detail. The ideal candidate will be an innovative thinker who actively seeks to understand customer needs and enjoys iterating their designs through user feedback.


This is a part-time, contract role for about 3 months with opportunities to extend.
 

Key Responsibilities:

  • Lead design for native app and adaptive web features across mobile, desktop, and tablet to ensure an optimal user experience.

  • Create iterative design documentation including user journey flows, wireframes, visual designs, prototypes, and detailed specifications of behaviors and design implementation.

  • Conduct user research (from usability studies, surveys, interviews, etc.) and usability testing to gather feedback, generate usage metrics, understand user needs, and inform design choices.

  • Collaborate with cross-functional teams, including engineering, product management, and marketing, to create seamless and effective designs.

  • Consider technical constraints and opportunities, working closely with engineers to guide designs from concept to implementation.

  • Help implement and maintain Tembo Health’s design system

  • Take full ownership of projects, from concept through to execution, ensuring high-quality outcomes.

  • Stay abreast of UI/UX trends and best practices, applying them to improve our products and processes.


Travel Requirements:

We expect this role to potentially have up to 10% of travel for team meetings as well as user research and stakeholder engagement with our community customers and partners.


About You

Requirements:

You’ll be a fit for this role if you have:

  • 3+ years of proven experience as a UI/UX Designer or similar role.

  • A portfolio that demonstrates a human-centered design approach and problem-solving skills.

  • Proficiency in design software (e.g., Figma, Sketch, Adobe Creative Suite, etc.).

  • Experience with user research and usability testing.

  • Strong collaboration skills and experience working with cross-functional teams.

  • Excellent communication and presentation skills.

  • Ability to work independently and manage multiple projects simultaneously.


Bonus qualifications:

  • Experience with designing with accessibility and seniors in mind

  • Experience in healthcare UX/UI design


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