Administration

Chief of Staff

New York
Work Type: Full Time

About the Company

Tembo Health is a telemedicine platform that pushes technological innovation and leverages operational excellence to improve health outcomes for seniors. We partner with senior communities to provide their patients with medical services to manage chronic conditions, extend life expectancy and even avoid the emergency room.


We're venture backed, with funding from big tech investors like Bloomberg Beta, B Capital, Resolute, AARP and led by a cadre of entrepreneurs who have built and scaled unicorn tech companies (e.g., Flatiron, Oscar, Imagen). Our team includes startup veterans, physicians, and more. We're here to make a big, meaningful impact on healthcare and have fun while we're at it. We're looking for smart, mission-driven, goal-oriented team members who are creative problem solvers and big dreamers. If that sounds like you, let's talk!

Our Values and Culture

At Tembo, we're on a big mission: improve health outcomes for seniors. To make this mission a reality, we value several things in how we work:

  • Patients First. We're here to make the lives of patients better and every activity has this in mind.
  • Great Ideas. It doesn't matter whose idea it is, if it's a great idea, let's do it!
  • Get Stuff Done. Ideas are nothing without implementation. So go ahead and try things, break stuff, learn and improve.

In line with our values, we look for people who are

  • Customer-Focused. You are able to identify and work towards what customers want and need. You see customer satisfaction as tantamount to success.
  • Smart and Curios / Solution Oriented. You're constantly learning and applying your knowledge to find innovative solutions. You love sharing your ideas and workshopping ideas to get to great answers. You're excited by the prospect of iterating on products and processes to make them better over time.
  • Efficient + Effect / Good at Time Management. You know what it takes to accomplish your goal and aren't afraid to put in the work. More importantly, you know how to ruthlessly prioritize and focus on the important activities. 

Our team features a wide breadth of experience in various industries and functions. This means we're bringing different ideas to the table that yield lively discussions and creative solutions that couldn't happen with industry experts alone.

About the Role

We are seeking a Chief of Staff to support the CEO and CEO in strategic initiatives as well as day-to-day management of the organization 


Responsibilities

  • General Administration. You'll assist the COO with financial functions and team management. 

  • Special Strategic Projects. You will be asked to take on one-off projects that may range from vetting and researching new opportunities to furthering operational initiatives to providing managing key projects across the company.


Travel Requirements

We expect this role to potentially have up to 20% of travel for user research and stakeholder engagement at our customer communities. 


Sample Work Plan

Within the first month, you'll take on various tasks key to the growth and management of the company:

  • Recruiting critical hires

  • Finance related functions

  • Coordination of management team activities and communication

Within 3 months, you'll take on responsibilities that will help drive the future of the company:

  • Company culture design and management

  • Project management of key initiatives

  • Vetting upcoming business opportunity


About You

Requirements 

You’ll be a fit for this role if you:

  • Have a bachelor’s degree, or commensurate military/work experience

  • Worked in operations or product/project management for 7+ years

  • Strong data and analytical skills

  • Have an entrepreneurial, results-driven mindset that can flex between strategy and execution

  • Effectively identify what’s important and prioritize competing workstreams in an ambiguous environment

  • Work cross-functionally to drive alignment and action across a number of stakeholders

  • Love solving challenges and problems while striving for continuous improvement and making things efficient


Bonus Qualifications

  • Have experience in a healthcare setting or company, especially with a senior population

  • Helped grow and scale products and teams





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